Privacy Policy

Introduction to Our Privacy Practices

Information We Collect From You

xorapheris collects information necessary to provide property market analysis services and improve your experience. The information we collect depends on how you interact with our services and the choices you make. We collect data you provide directly and information gathered automatically through website usage.

How We Use Your Information

xorapheris uses collected information to deliver property market analysis services, communicate with clients, improve our website and services, and fulfill legal obligations. We process your data based on legitimate business interests, contractual necessity, and legal compliance requirements.

• • Providing requested property market analysis services, investment attractiveness assessments, and personalized consulting support
• • Communicating with you about your inquiries, service requests, appointments, and ongoing consulting relationships
• • Processing payments, managing billing, and maintaining accurate financial records related to services provided
• • Improving our website functionality, user experience, and service offerings based on usage patterns and feedback
• • Sending relevant market updates, newsletters, and information about our services when you have opted to receive communications
• • Analyzing website traffic and user behavior to optimize content, navigation, and service delivery
• • Complying with legal obligations, responding to lawful requests, and protecting our rights and interests

How We Share Your Information

xorapheris maintains strict confidentiality regarding client information. We do not sell or rent personal data to third parties. Information sharing occurs only in limited circumstances necessary for service delivery, legal compliance, or business operations, always with appropriate safeguards in place.

Your Privacy Rights in Australia

Under Australian privacy law, you have rights regarding your personal information. xorapheris respects these rights and provides mechanisms to exercise them. You may request access to your data, seek corrections, request deletion where applicable, and control how we use your information.

• • Right to access personal information we hold about you and receive copies of that data in accessible format
• • Right to request correction of inaccurate or incomplete personal information in our records
• • Right to request deletion of your personal information subject to legal retention requirements and legitimate business needs
• • Right to receive your personal information in structured format and transmit it to another service provider where technically feasible
• • Right to object to certain uses of your personal information, including direct marketing communications
• • Right to request restriction of processing in certain circumstances while we address your concerns or requests

Data Security Measures

xorapheris implements comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We employ technical, organizational, and physical safeguards appropriate to the sensitivity of information we handle. However, no security system is completely impenetrable, and we cannot guarantee absolute security.

Data Retention Policies

xorapheris retains personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on information type and purpose. We securely dispose of information when no longer needed.

• • Client account information maintained for the duration of the consulting relationship and seven years thereafter for business records
• • Service records and consultation history retained for seven years to fulfill professional and legal obligations
• • Email correspondence and communication records kept for three years unless longer retention is required for legal purposes
• • Payment and financial records maintained for seven years to comply with Australian taxation and accounting requirements
• • Marketing communication preferences and contact information retained until you unsubscribe or request deletion

When information is no longer needed, we securely delete or anonymize it following data destruction protocols that prevent unauthorized recovery or access to deleted information.

International Data Transfers

xorapheris primarily processes data within Australia. However, some service providers we engage may store or process data in other countries. When international transfers occur, we ensure appropriate safeguards are in place to protect your information consistent with Australian privacy standards.

• • Contractual protections requiring foreign service providers to maintain privacy and security standards equivalent to Australian requirements
• • Assessment of destination country privacy laws to ensure adequate protection for transferred personal information
• • Limited transfers only to trusted providers with demonstrated commitment to data protection and security
• • Transparency about service providers and their locations, available upon request to concerned clients

Cookies and Tracking Technologies

xorapheris uses cookies and similar tracking technologies to enhance your website experience, analyze usage patterns, and improve services. Cookies are small data files stored on your device when you visit our website. You can control cookie preferences through browser settings, though some website features may not function properly if cookies are disabled.

Most browsers automatically accept cookies, but you can modify settings to decline cookies or receive notifications when cookies are being sent. For detailed cookie management instructions, refer to your browser's help documentation.

Privacy Policy Updates

xorapheris may update this Privacy Policy periodically to reflect changes in our practices, services, legal requirements, or operational needs. We will post revised policies on this page with updated effective dates. Material changes may be communicated through additional notification methods.

• • Website notification banner alerting visitors to policy changes when they access our site following updates
• • Email notification to active clients informing them of significant privacy policy modifications
• • Updated effective date displayed prominently at the top of the revised privacy policy document
• • Opportunity to review changes before continuing to use services if modifications materially affect information handling

We encourage periodic review of this Privacy Policy to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.